Program Coverage

Medi-Cal covers community health worker (CHW) services, pursuant to Title 42 of the Code of Federal Regulations, Section 440.130(c), as preventive services and on the written recommendation of a physician or other licensed practitioner of the healing arts within their scope of practice under state law.

CHW services may address issues that include, but are not limited to, the control and prevention of chronic conditions or infectious diseases; mental health conditions and substance use disorders; need for preventive services, perinatal health conditions; sexual and reproductive health; environmental and climate-sensitive health issues; child health and development; oral health; aging; injury; domestic violence; and violence prevention.

Click here to check your state requirements if you are outside of California

 www.astho.org/topic/brief/community-health-worker-certification/

Definition

Community health worker (CHW) services are preventive health services to prevent disease, disability, and other health conditions or their progression; to prolong life; and promote physical and mental health.

Community health workers may include individuals known by a variety of job titles, including promotores, community health representatives, navigators, and other non-licensed public health workers, including violence prevention professionals, with the qualifications specified below.

Community Health Worker (CHW) 10-Day / 80 Hour Training Program

Our comprehensive 10-day Community Health Worker Training Program prepares participants with the essential skills to serve, support, and advocate for their communities. Through interactive workshops, hands-on activities, and reflective learning, trainees build a strong foundation in cultural competency, health education, care coordination, advocacy, community engagement, and research-informed practice.

Each day is designed to deepen core capacities and confidence in the CHW role:

• Day 1 - Foundations of CHW Role & Scope

Participants explore the historical roots and core identity of CHWs. Training provides a clear delineation of scope of practice (Medi-Cal policy), distinguishing nonclinical support from clinical tasks. Key Skills: Active listening and cultural connection.

• Day 2 - Cultural Humility & Health Literacy

Trainees strengthen their ability to communicate health information clearly, respectfully, and without jargon. Focus on identifying systemic health literacy barriers, applying CLAS Standards, and using the Teach-Back Method for culturally responsive health education.

• Day 3 - Care Coordination & System Navigation

• Participants learn to guide individuals through complex health and social service systems. Focus on identifying and problem-solving common barriers (transportation, fear, language). Training clarifies the CHW role in nonclinical care coordination versus licensed case management.

• Day 4 - Motivational Interviewing & Coaching

CHWs develop practical skills for guiding behavior change using Motivational Interviewing (MI) principles. Focus on the OARS micro-skills (Open questions, Affirmations, Reflections, Summaries) and strength-based coaching to support client self-management.

• Day 5 - Professional Ethics, Boundaries, & Self-Care

Focus on establishing professional boundaries (accepting gifts, dual relationships) and core ethical principles (confidentiality, autonomy). Training addresses secondary trauma, burnout, and compassion fatigue, framing self-care as an ethical mandate for longevity.

• Day 6 - Documentation, Safety, & Mandated Reporting

Participants learn objective, factual documentation skills for service notes (FANC). Training covers protocols for Mandated Reporting (abuse/neglect) and essential field safety practices, including trauma-informed de-escalation techniques.

• Day 7 - Community Health Assessment & Outreach

Trainees conduct mock community assessments, moving beyond individual deficits to identify community assets and systemic needs. Focus on effective outreach strategies that build trust and mobilize community members for action.

• Day 8 - Team Integration & Reflective Supervision

Emphasis on effective collaboration within interdisciplinary teams (nurses, social workers) and practicing warm hand-offs. Training covers the purpose and use of reflective supervision to process emotional challenges and navigate ethical dilemmas.

• Day 9 - Policy, Systems Advocacy, & Evaluation

The cohort explores strategies to engage in systems advocacy to remove policy barriers. Training covers how the CHW serves as a cultural broker for policy-makers and how to support community-based evaluation to drive meaningful systems change.

• Day 10 - Professional Readiness & Graduation

The program concludes with a synthesis of learning, a final skills assessment, and guidance on professional development (e.g., certification, portfolio building). The day culminates in a celebration and certificate recognition ceremony.

This training equips participants to become effective, culturally responsive, and community-centered CHWs ready to make a lasting impact.

Enhance your skills, confidence, and effectiveness in supporting people on their recovery journey. Personal Medicine Coaching counters narratives of chronic illness and hopelessness by promoting hope, respect, and resilience. Certified Personal Medicine Coaches enter the workforce equipped with powerful tools, enhanced competencies, and renewed confidence to positively impact recovery outcomes. 

Training Schedule:

• Training Orientation Coaching Call:
  Friday, May 1st, 10:00 am – 11:15 am PST

• Calls continue every other week at the same time

Bi-weekly Coaching Calls 

10:00am - 11:15am Pacific Time/1:00pm - 2:15pm Eastern Time.:

• May 8, 2026

• May 22, 2026

• June 5, 2026

• June 19, 2026

• July 3, 2026

• Final Graduation Call: July 10th, 10:00 am – 11:15 am PST

Certified Personal Medicine Coaching (CPMC) Course Overview

11-Week Certification Course - 

Course Features:

• Weekly interactive e-learning modules

• Live group coaching sessions

• Cohort sizes ranging from 8 to 20 participants

• Ideal for certifying multiple staff members in your organization

About Personal Medicine: Personal Medicine supports recovery-focused practices, is evidence-based, and has demonstrated effectiveness in increasing individual activation, which contributes to improved health outcomes. It aligns with SAMHSA’s criteria for recovery-oriented practices and the core competencies of peer support.

Certified Personal Medicine Coaches (CPMC): Certified Personal Medicine Coaches are skilled experts who support individuals as they identify and utilize their Personal Medicine in their recovery journey. CPMCs graduate from this course with:

• Enhanced coaching competencies

• Certification aligning with SAMHSA guidelines for recovery-based practices

• Mastery in facilitating Personal Medicine strategies to improve health outcomes through increased activation

Certification Requirements: To achieve certification, participants must:

• Complete all assignments

• Participate in all coaching calls

• Pass the final examination

Refund Policy: We do not offer refunds; however, we provide personalized support throughout the certification process. If you're unable to meet the course requirements, additional support and alternative solutions are available.

Additional Benefits: Participants will also receive:

• Individual access to Pat Deegan’s Academy & Library

• Direct contact with Pat Deegan and Associates

• Expert guidance from Pat Deegan through the certification process

• Opportunity to earn 11 clock hours eligible for peer and clinical certification boards

Course Cost:

• $1,250 per participant - Spring Discount $760 per participant if you register before April 30, 2025

• Annual recertification fee: $60

Recertification: Annual recertification ensures continuous professional development and maintains active status as a CPMC.

Evidence-Based Parenting Program (EBPP) Facilitator Training

Parenting with Purpose

One New Heartbeat’s Parenting with Purpose, Evidence-Based Parenting Program (EBPP) is an adaptation of the Effective Black Parenting Program, originally developed by the Center for the Improvement of Child Caring (CICC). The program has been redesigned to be more inclusive and responsive to the diverse needs of the communities we serve while maintaining fidelity to the original evidence-based model.

Facilitator Training Overview

One New Heartbeat offers EBPP Facilitator Training for professionals, community leaders, and partner agencies seeking to deliver the program independently within their organizations or communities.

This comprehensive training equips facilitators with the knowledge, skills, and materials needed to implement EBPP with fidelity and confidence.

Training Includes:

• Facilitator Guide
  
  

• Parent Workbook
  
  

• PowerPoint slide deck
  
  

• All handouts and training materials for facilitators and participants
  
  

EBPP is widely disseminated through these instructor training workshops and is offered both locally and nationwide.

Prerequisite Requirement (Required)

All participants must complete a two-day EBPP Orientation prior to attending the Facilitator Training.

The orientation ensures that prospective instructors fully understand the core components and structure of the Evidence-Based Parenting Program before moving into certification.

Two-Day Orientation Covers:

• Achievement Orientation & Pyramid of Success
  Building confidence in parenting goals
  
  

• Social Learning Theory Ideals
  Understanding how children learn through behavior and modeling
  
  

• Traditional vs. Modern Discipline
  Exploring positive alternatives to harsh punishment
  
  

• Chit-Chat Time & Pride in Ethnicity
  Strengthening cultural identity and communication
  
  

• Family Rules
  Creating consistency and structure at home
  
  

• Effective Parenting Methods
  Practical tools for everyday challenges
  
  

• Special Program Topics
  Addressing single parenting, substance use prevention, and peer pressure
  
  

• Overcoming Barriers & Making Changes
  Identifying challenges and sustaining progress
  
  

Completion of this orientation is required before enrollment in the Facilitator Training.

Training Format & Duration

• Three-Day Facilitator Training
  Designed for individuals or smaller groups.
  
  

• Five-Day Facilitator Training
  Designed for groups of more than 10 participants.
  
  

Trainings are delivered online or in person, depending on organizational needs and scheduling.

It is also recommended that instructors complete the 8-session EBPP mini-series or two day orientation prior to seeking facilitator certification.

What Facilitators Learn

This training prepares facilitators to deliver One New Heartbeat’s Evidence-Based Parenting Program (EBPP) with fidelity, confidence, and cultural responsiveness. Participants gain practical facilitation tools, deepen their understanding of core program principles, and engage in guided practice, including co-facilitation, within a supportive and collaborative learning environment. During the training, instructors learn how to effectively teach EBPP parenting skills, strategies, and core topics that aim to:

• Prevent and treat child abuse
  
  

• Prevent and address child behavior disorders
  
  

• Promote cultural pride and identity
  
  

• Reduce caregiver / parental stress
  
  

• Prevent and address child and parent substance use
  
  

• Improve child school behavior and academic performance
  
  

• Strengthen family cohesion
  
  

• Support families in coping with racism and prejudice
  
  

• Avoid cultural self-disparagement
  
  

• Teach tolerance and respect
  
  

Certification

Facilitators become certified to deliver the Evidence-Based Parenting Program upon successful completion of the required orientation and facilitator training.

Who Should Attend

This training is ideal for:

• Parenting educators
  
  

• Peer support specialists
  
  

• Community-based providers
  
  

• Behavioral health and family service organizations
  
  

• Schools, nonprofits, and public agencies

 The EBPP is widely disseminated through these instructor training workshops, offered both locally and nationwide.

A 3-Day WRAP® Course and Facilitator Training Overview

WRAP® Introduction Course (3-Day):
This engaging three-day course introduces and educates a diverse range of stakeholders—including staff, administrators, and other community members, about the Wellness Recovery Action Plan (WRAP®). WRAP® empowers individuals by providing structured tools, strategies, and action plans to recognize, monitor, and effectively manage their mental health experiences. Participants will gain foundational knowledge to support themselves and others in developing personalized wellness and recovery strategies.

Intensive Facilitator Training (3-Day, In-Person):
Following the initial WRAP® introduction, participants will engage in an intensive three-day, in-person Facilitator Training. This training follows a standardized curriculum designed by individuals with extensive lived experience in personal recovery from challenges including incarceration, addiction, institutionalization, homelessness, and discrimination. Facilitators are empowered with the skills, confidence, and tools to effectively support, guide, and inspire others on their path to recovery and self-management.

Who Should Attend:

• Staff and Administrators

• Community stakeholders

• Peers and support providers

• Advocates and individuals working in mental health and recovery services

Benefits of the WRAP® Training:

• Promotes personal empowerment, self-management, and resilience

• Equips facilitators with peer-developed recovery tools

• Enables participants to develop individualized action plans

By participating, you will become equipped to actively support yourself first and then others in their journeys and significantly contribute to fostering mental, physical, emotional and spiritual wellness within your community.