Program Coverage

Medi-Cal covers community health worker (CHW) services, pursuant to Title 42 of the Code of Federal Regulations, Section 440.130(c), as preventive services and on the written recommendation of a physician or other licensed practitioner of the healing arts within their scope of practice under state law.

CHW services may address issues that include, but are not limited to, the control and prevention of chronic conditions or infectious diseases; mental health conditions and substance use disorders; need for preventive services, perinatal health conditions; sexual and reproductive health; environmental and climate-sensitive health issues; child health and development; oral health; aging; injury; domestic violence; and violence prevention.

Definition

Community health worker (CHW) services are preventive health services to prevent disease, disability, and other health conditions or their progression; to prolong life; and promote physical and mental health.

Community health workers may include individuals known by a variety of job titles, including promotores, community health representatives, navigators, and other non-licensed public health workers, including violence prevention professionals, with the qualifications specified below.

Community Health Worker (CHW) 10-Day / 80 Hour Training Program

Our comprehensive 10-day Community Health Worker Training Program prepares participants with the essential skills to serve, support, and advocate for their communities. Through interactive workshops, hands-on activities, and reflective learning, trainees build a strong foundation in cultural competency, health education, care coordination, advocacy, community engagement, and research-informed practice.

Each day is designed to deepen core capacities and confidence in the CHW role:

• Day 1 - Foundations of CHW Role & Scope

Participants explore the historical roots and core identity of CHWs. Training provides a clear delineation of scope of practice (Medi-Cal policy), distinguishing nonclinical support from clinical tasks. Key Skills: Active listening and cultural connection.

• Day 2 - Cultural Humility & Health Literacy

Trainees strengthen their ability to communicate health information clearly, respectfully, and without jargon. Focus on identifying systemic health literacy barriers, applying CLAS Standards, and using the Teach-Back Method for culturally responsive health education.

• Day 3 - Care Coordination & System Navigation

• Participants learn to guide individuals through complex health and social service systems. Focus on identifying and problem-solving common barriers (transportation, fear, language). Training clarifies the CHW role in nonclinical care coordination versus licensed case management.

• Day 4 - Motivational Interviewing & Coaching

CHWs develop practical skills for guiding behavior change using Motivational Interviewing (MI) principles. Focus on the OARS micro-skills (Open questions, Affirmations, Reflections, Summaries) and strength-based coaching to support client self-management.

• Day 5 - Professional Ethics, Boundaries, & Self-Care

Focus on establishing professional boundaries (accepting gifts, dual relationships) and core ethical principles (confidentiality, autonomy). Training addresses secondary trauma, burnout, and compassion fatigue, framing self-care as an ethical mandate for longevity.

• Day 6 - Documentation, Safety, & Mandated Reporting

Participants learn objective, factual documentation skills for service notes (FANC). Training covers protocols for Mandated Reporting (abuse/neglect) and essential field safety practices, including trauma-informed de-escalation techniques.

• Day 7 - Community Health Assessment & Outreach

Trainees conduct mock community assessments, moving beyond individual deficits to identify community assets and systemic needs. Focus on effective outreach strategies that build trust and mobilize community members for action.

• Day 8 - Team Integration & Reflective Supervision

Emphasis on effective collaboration within interdisciplinary teams (nurses, social workers) and practicing warm hand-offs. Training covers the purpose and use of reflective supervision to process emotional challenges and navigate ethical dilemmas.

• Day 9 - Policy, Systems Advocacy, & Evaluation

The cohort explores strategies to engage in systems advocacy to remove policy barriers. Training covers how the CHW serves as a cultural broker for policy-makers and how to support community-based evaluation to drive meaningful systems change.

• Day 10 - Professional Readiness & Graduation

The program concludes with a synthesis of learning, a final skills assessment, and guidance on professional development (e.g., certification, portfolio building). The day culminates in a celebration and certificate recognition ceremony.

This training equips participants to become effective, culturally responsive, and community-centered CHWs ready to make a lasting impact.

Enhance your skills, confidence, and effectiveness in supporting people on their recovery journey. Personal Medicine Coaching counters narratives of chronic illness and hopelessness by promoting hope, respect, and resilience. Certified Personal Medicine Coaches enter the workforce equipped with powerful tools, enhanced competencies, and renewed confidence to positively impact recovery outcomes. 

Training Schedule:

• Training Orientation Coaching Call:
  Friday, May 2nd, 10:00 am – 11:15 am PST

• Calls continue every other week at the same time

Bi-weekly Coaching Calls 

10:00am - 11:15am Pacific Time/1:00pm - 2:15pm Eastern Time.:

• May 9, 2025

• May 23, 2025

• June 6, 2025

• June 29, 2025

• July 11, 2025

• Final Graduation Call: July 18th, 10:00 am – 11:15 am PST

Certified Personal Medicine Coaching (CPMC) Course Overview

11-Week Certification Course - 

Course Features:

• Weekly interactive e-learning modules

• Live group coaching sessions

• Cohort sizes ranging from 8 to 20 participants

• Ideal for certifying multiple staff members in your organization

About Personal Medicine: Personal Medicine supports recovery-focused practices, is evidence-based, and has demonstrated effectiveness in increasing individual activation, which contributes to improved health outcomes. It aligns with SAMHSA’s criteria for recovery-oriented practices and the core competencies of peer support.

Certified Personal Medicine Coaches (CPMC): Certified Personal Medicine Coaches are skilled experts who support individuals as they identify and utilize their Personal Medicine in their recovery journey. CPMCs graduate from this course with:

• Enhanced coaching competencies

• Certification aligning with SAMHSA guidelines for recovery-based practices

• Mastery in facilitating Personal Medicine strategies to improve health outcomes through increased activation

Certification Requirements: To achieve certification, participants must:

• Complete all assignments

• Participate in all coaching calls

• Pass the final examination

Refund Policy: We do not offer refunds; however, we provide personalized support throughout the certification process. If you're unable to meet the course requirements, additional support and alternative solutions are available.

Additional Benefits: Participants will also receive:

• Individual access to Pat Deegan’s Academy & Library

• Direct contact with Pat Deegan and Associates

• Expert guidance from Pat Deegan through the certification process

• Opportunity to earn 11 clock hours eligible for peer and clinical certification boards

Course Cost:

• $1,250 per participant - Spring Discount $760 per participant if you register before April 30, 2025

• Annual recertification fee: $60

Recertification: Annual recertification ensures continuous professional development and maintains active status as a CPMC.

Updated Program Description

One New Heartbeat’s Parenting with Purpose, Evidence-Based Parenting Program (EBPP) is an adaptation of the Effective Black Parenting Program, originally developed by the CICC, redesigned to be more inclusive and responsive to the diverse needs of the communities we serve. The program is open to all parents and caregivers, and offers tools, strategies, and techniques that benefit anyone parenting or caregiving for youth up to age 24.

Originally a 15-session series for small groups, our EBPP has been restructured into an 8-session mini-series that meets twice weekly for 3 hours per session, serving groups of 10–12 parents. Participants complete their experience with a graduation ceremony in the 15th session. A condensed one-day seminar format is also available for larger groups, allowing organizations to reach more families in a shorter timeframe.

In addition to delivering the program directly to parents and caregivers, One New Heartbeat provides a three-day facilitator training that equips professionals, community leaders, and partner agencies to deliver the EBPP independently. This comprehensive training includes a Facilitator Guide, Parent Workbook, PowerPoint slide deck, and all handouts and materials needed for facilitators and their participants. The EBPP is widely disseminated through these instructor training workshops, offered both locally and nationwide.

A 3-Day WRAP® Course and Facilitator Training Overview

WRAP® Introduction Course (3-Day):
This engaging three-day course introduces and educates a diverse range of stakeholders—including staff, administrators, and other community members, about the Wellness Recovery Action Plan (WRAP®). WRAP® empowers individuals by providing structured tools, strategies, and action plans to recognize, monitor, and effectively manage their mental health experiences. Participants will gain foundational knowledge to support themselves and others in developing personalized wellness and recovery strategies.

Intensive Facilitator Training (3-Day, In-Person):
Following the initial WRAP® introduction, participants will engage in an intensive three-day, in-person Facilitator Training. This training follows a standardized curriculum designed by individuals with extensive lived experience in personal recovery from challenges including incarceration, addiction, institutionalization, homelessness, and discrimination. Facilitators are empowered with the skills, confidence, and tools to effectively support, guide, and inspire others on their path to recovery and self-management.

Who Should Attend:

• Staff and Administrators

• Community stakeholders

• Peers and support providers

• Advocates and individuals working in mental health and recovery services

Benefits of the WRAP® Training:

• Promotes personal empowerment, self-management, and resilience

• Equips facilitators with peer-developed recovery tools

• Enables participants to develop individualized action plans

By participating, you will become equipped to actively support yourself first and then others in their journeys and significantly contribute to fostering mental, physical, emotional and spiritual wellness within your community.